Shipping, Returns, T&Cs

Age restriction

Under Australian law, alcoholic beverages can only be sold or supplied to persons aged 18 years of age or over. By placing an order with Quin Wines, you are confirming to us that you are at least 18 years old.

Ordering online

Our online store is powered by and Stripe. Your credit card details are not stored in our system but are encrypted and passed through our gateway and onto the bank where they are securely decrypted.

Using our secure online store is the quickest and easiest way to buy Quin Wines. We can process your purchase immediately and have it shipped to you as soon as possible.

All pricing is in Australian Dollars and is inclusive of GST. Freight will be additional but will be notified to you at time of check out.

We accept payment by MasterCard, Visa and American Express. A tax invoice/receipt will be issued by email when your order has been processed.

Quin Wines has the right to alter prices at anytime without notice.

Cancellations and Returns

Once you have placed an order, please note that we are unable to cancel or edit your order. Accordingly, please ensure that all product and delivery details are correct.

Delivery

All delivery is via Australia Post. All wines can be delivered to any nominated address, including Post Office boxes.

If the person accepting the delivery is out and there are no delivery instructions, Australia Post will leave a card directing you to collect your order at the local Post Office. Delivery of goods will not be left with a persons under the age of 18 years.

Delivery to capital cities is within 5 – 7 business days. Other areas may take up to 10 business days.

Quin Wines does not offer international delivery.

Quin Wines is not liable for any loss or damage that you may suffer if delivery is not made within the delivery timeframes or it is delayed for any reason. 

Returns

In the unlikely event that your wine has been broken or damaged in transit, please contact us and request return instructions. Ensure that all original packaging is retained in case of the need to return.

Quin Wines will attempt to remedy the situation as soon as possible. If we are unable to supply you with wine of the vintage that you ordered, we reserve the right to substitute it for an alternative.

Quin Wines is a registered trading name of Quin with One Pty Ltd (ABN.